AI search study · November 2026

What AI answers actually cite

We classified every source behind 17,801 answers from ChatGPT, Perplexity, Google AI Overviews, AI Mode and Gemini: who owns each cited site, what kind of page it is, and who wrote it.

From 17,801 AI answers collected with Firemark between 5 October and 5 November 2026. Published November 2026.

Executive summary

AI answers mostly cite company websites

Across five engines and 27 brands, company websites take most citations and no single site dominates. The Reddit effect people talk about shows up mainly in Google's AI Overviews.

Six findings
  1. 69%of 41,942 citations

    Company websites take most citations

    Two thirds of cited pages sit on company websites, and 80% of those belong to firms that are neither the brand asked about nor a named competitor.

    Finding 1 · Composition →
  2. 11%top 10 of 11,948 sites

    No site owns AI search

    The 10 most-cited sites take 11% of citations, and 65% of cited sites appear in exactly one answer.

    Finding 2 · Concentration →
  3. 47%ChatGPT 1.9% → AI Overviews 47%

    Each engine cites a different web

    Google AI Overviews cites social or video in 47% of answers. The Reddit story is mostly a Google story: community sites appear in 21% of its answers.

    Finding 3 · Engines →
  4. 22%company pages 63%

    Engines read community pages, then cite something else

    Perplexity cites 22% of the community pages it retrieves, against 63% of company pages.

    Finding 4 · Retrieval →
  5. 38%listicles 25%

    Product pages beat listicles

    On unbranded “who should I use” questions, 38% of citations go to product pages and 25% to listicles.

    Finding 5 · Page formats →
  6. 2.5%of all citations

    Parasite publishing is small

    Pages companies wrote on other platforms are 8.7% of third-party citations, mostly their own videos and social posts.

    Finding 6 · Open publishing →
About the study

What we measured, and how

Collection window5 October – 5 November 2026
5 Oct12 Oct19 Oct26 Oct2 Nov

Every brand's questions were asked once a week for five weeks. Shares use each brand's latest week (7,910 answers), so no question is counted twice.

17,801AI answers collected
1,620buyer questions
27brands in 4 sectors, customers anonymised
5engines: ChatGPT, Perplexity, AI Overviews, AI Mode, Gemini
41,942 answer–page citations across 11,948 distinct sites. Sectors: B2B services (5), B2B software (12), Consumer & local (6), Finance & healthcare (4).

How each citation was classified

Every cited source was coded on three things. Two separate AI coders agreed strongly on most of them.

Full definitions and agreement scores →
The site who controls it, how content gets onThe page format and authorThe question intent and funnel stage
Finding 1 · Composition

Two thirds of what AI cites is company websites

Most citations go to company websites, and most of those go to firms other than the brand asked about or its named competitors.

69%of cited pages are on company websites (67% with every brand weighted equally)
80%of company-site citations go to firms that are neither the brand asked about nor a named competitor
1.5%of cited pages are community sites such as Reddit, which appear in 6% of answers
Vendor & brand sites69.0%
Government6.0%
Social & video4.1%
Review sites & directories3.6%
Affiliate & listicle sites3.3%
Editorial & trade press2.8%
Marketplaces & app stores2.0%
Other1.9%
Academic & research1.7%
Associations & nonprofits1.7%
Community (Reddit, Quora, forums)1.5%
Open publishing (Medium, LinkedIn articles, wires)1.4%
Reference0.8%

Share of answer–page citations by the type of cited site, latest run per brand.

How we classified companies

A site counts as a vendor or brand site when the company behind it sells a product or service, whatever it publishes: product pages, blogs, guides, docs and help centres all count.

Relationship to the brand asked about
The brand itself7%
A named competitor13%
Another company in or near the category80%
Kind of company
Software54%
Services (agencies, law and accounting firms, consultancies, banks)39%
Product makers5%
Retailers2%

A company's profile on G2, LinkedIn or YouTube counts under that platform. Analyst firms count as editorial. Sites that rank products but sell none of their own count as listicle sites.

Finding 2 · Concentration

No site owns AI search

Citations spread across thousands of sites. Only a handful show up for most brands.

11%of citations go to the 10 most-cited sites; the top 500 take 48%
65%of the 11,948 cited sites appear in exactly one answer
9sites reach 1% of answers and half the brands: youtube.com, reddit.com, google.com, linkedin.com, facebook.com, g2.com, quora.com, gartner.com, instagram.com
Top 10 sitesSites ranked 11–500The other 11,448 sites
11%37%52%

Share of all answer–page citations, latest run per brand.

The most-cited sites

SiteTypeAnswers citing itShare of answersBrands it was cited for
youtube.comSocial & video5376.79%27
reddit.comCommunity4055.12%25
google.comOther3714.69%25
linkedin.comSocial & video3184.02%24
facebook.comSocial & video2312.92%25
g2.comReview & directory1451.83%18
nih.govAcademic1121.42%7
texas.govGovernment1051.33%5
quora.comCommunity1041.31%20
gartner.comReview & directory1021.29%14
sourceforge.netReview & directory971.23%12
instagram.comSocial & video971.23%19
guideflow.comVendor891.13%9
amazon.comMarketplace821.04%12
hubspot.comVendor811.02%7

Sites that appear across five or more brands. Sites cited for fewer brands, including every brand's own site and its competitors, are left out of this list.

Finding 3 · Engines

Each engine cites a different web

The five engines draw on different kinds of site. Google AI Overviews stands apart on social, video and community pages.

47%of AI Overviews answers cite social or video, against 1.9% of ChatGPT's and 6.4% of AI Mode's
21%of AI Overviews answers cite a community site, against 0.5% of ChatGPT's
25%of ChatGPT answers cite a government page, about double any other engine
ChatGPTPerplexityAI OverviewsAI ModeGemini
Vendor & brand sites66.890.882.373.075.9
Government25.412.08.57.26.5
Social & video1.92.147.26.40.7
Review sites & directories8.313.315.37.211.1
Affiliate & listicle sites9.019.312.65.59.9
Editorial & trade press5.815.314.55.67.1
Marketplaces & app stores4.14.27.36.53.5
Other6.25.66.14.44.5
Academic & research4.85.46.33.33.4
Associations & nonprofits6.46.65.63.44.4
Community (Reddit, Quora, forums)0.50.521.07.74.0
Open publishing (Medium, LinkedIn articles, wires)2.55.414.35.63.8
Reference5.61.62.31.71.8

Share of each engine's answers that cite at least one page of each type. Bases: ChatGPT 1,620, Perplexity 1,598, AI Overviews 1,474, AI Mode 1,620, Gemini 1,598 answers. These are lower bounds: sites cited once and outside the coded sample are not counted.

Finding 4 · Retrieval

AI reads Reddit, then cites something else

Engines retrieve far more community and social pages than they end up citing. Company and government pages get through most often.

22%of community pages Perplexity retrieves end up cited, against 63% of company pages
10%of the community pages ChatGPT reads are shown as sources, against 35% of company pages
27%of social and video pages Perplexity retrieves end up cited
Type of sitePerplexity: cited of retrievedChatGPT: shown of pages read
Vendor & brand sites63%35%
Government64%31%
Social & video27%21%
Review sites & directories47%32%
Affiliate & listicle sites58%21%
Editorial & trade press57%21%
Marketplaces & app stores56%32%
Other66%31%
Academic & research62%21%
Associations & nonprofits74%34%
Community (Reddit, Quora, forums)22%10%
Open publishing (Medium, LinkedIn articles, wires)50%13%
Reference62%22%

Perplexity retrieves 10 results per answer and marks the ones it uses. ChatGPT's search results show what it read before choosing its sources.

Finding 5 · Page formats

Product pages are cited more often than listicles

Product and feature pages are the most-cited format, including on unbranded “who should I use” questions.

25%of cited pages are product or feature pages; listicles 16%, explainers 15%
38%of citations on unbranded “who should I use” questions go to product pages; listicles get 25%
33%of company-site citations are product pages; their own listicles are 18%
Product or feature page24.8%
Listicle / best-of16.4%
Explainer15.2%
How-to guide11.0%
Comparison (A vs B)4.8%
Directory listing3.8%
Legal or official text3.4%
Other3.3%
Research or data3.3%
Video3.2%

Share of citations by page format, from a weighted sample of 1,760 fetched pages.

Finding 6 · Open publishing

Companies writing on other platforms are a small share of citations

Pages companies write on other people's platforms are a small part of what AI cites, and most of them are the company's own videos and social posts.

8.7%of third-party citations are pages a company, its founder or its agency wrote, and 2.5% of all citations
55%of those are company videos and social posts; Medium, LinkedIn articles and press releases are 21%
8of the 405 answers citing Reddit cited a company posting on its own Reddit profile
Social & video54.8%
Open publishing20.6%
Marketplaces9.6%
Editorial (guest posts)9.0%
Community2.1%
Academic1.6%
Associations1.1%
Review sites0.7%
Government0.6%

Where company-written pages on third-party platforms sit, as a share of those citations.

Benchmarks

Where we agree and disagree with other studies

The single-site rankings agree: YouTube and Reddit lead. Concentration differs, because long, situational B2B questions spread citations across thousands of company sites. Our AI Overviews figure for user-generated content falls inside the published academic range.

Published studyTheir figureThis study
Peec, most cited domains (Mar 2026)Reddit, YouTube, LinkedIn, Wikipedia leadYouTube, Reddit, Google, LinkedIn lead
Everything-PR citation index (May 2026)Top 15 sites ≈ 68% of citationsTop 15 = 13.0%
arXiv 2605.14021; Hagar (Northwestern) 2026AI Overviews: user-generated content 14–24%AI Overviews: community, social and open publishing ≈ 19% of citations
AirOps (Oct 2026)Reddit leads in Perplexity and AI ModeCommunity appears in 0.5% of Perplexity answers
Classification

How every citation was classified

Each cited source was coded on three layers: the site, the page and the question.

About the site
Venueκ 0.87 · strong

Who controls the cited site

13 types, from company sites and government to Reddit-style communities

Access modelκ 0.76 · good

How content gets onto the site

Open, listing, contributor, paid, editorial or owner only

About the page
Formatκ 0.91 · strong

What kind of page was cited

17 formats, e.g. product page, listicle, explainer, how-to, video

Authorshipκ 0.89 · strong

Who wrote it

The company on its own site, a company on another platform, or an unaffiliated author

About the question
Intentκ 0.95 · strong

What the buyer asked for

Recommendation, comparison, evaluation, how-to, explainer, branded check

Funnel stageSet in design

Where the question sits

TOFU, MOFU or BOFU, set when the questions were written

κ is agreement between two separate AI coders (Claude Sonnet 5.5 and Claude Opus 5.5) on 150–300 items per layer; above 0.8 is strong. A site counts once per answer.

Method

How we measured it

Questions

1,620 buyer questions written to track 27 brands, mostly B2B, in US English. They are long and situational, the way buyers actually ask. They are not a sample of all AI search traffic, and no search volumes sit behind them.

What counts as a citation

ChatGPT: sources shown with the answer. Perplexity: results the answer marks with [n]. AI Overviews, AI Mode and Gemini: the listed references. A site counts once per answer.

Coding

Every site cited in two or more answers was coded against a written codebook; sites cited once are represented by a random sample of 1,000, weighted back. A second AI coder checked each layer separately (κ 0.76–0.95). Page format and authorship come from a weighted sample of 1,760 fetched pages.

Validity checks

90% of a random 500 cited links were live; under 1% returned 404. Removing any one brand moves headline shares by about a point.

Snapshot

Each brand's most recent run between 8 Oct and 5 Nov 2026. Engines change their behaviour often; treat every figure as dated.

Who ran it

Tenpoint Labs, a B2B content and AI-search agency. The answers come from Firemark, the AI-visibility tracker Tenpoint Labs built, which asks a fixed set of buyer questions of five AI engines every week and stores every answer and source.

Cite this study

Tenpoint Labs (2026). "What AI Answers Actually Cite." November 2026. Data: 17,801 AI answers collected 5 Oct–5 Nov 2026, 27 brands. tenpointlabs.com/research/what-ai-answers-cite

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